Answers with commerce context
A support experience informed by store and product information, rather than a generic conversation.
Customer support
Support that understands your store.
AI customer support built around e-commerce. Help shoppers find clear answers, give your team more context, and keep the human handoff within reach.
Discuss TixolveTalk to us about the product and current access.t
Your store assistantTixolve · commerce in context
●A simpler support experience
Hi! What can I help you with today?
Where is my order?
Your sample order #EX-1042 is on its way. Here’s the latest delivery update.
In transitIllustrative order status
Illustrative interface · sample data
The question we are working on
The same questions keep coming. Your customers expect a personal answer.
Product questions, delivery queries and purchase decisions add up. Support teams need a way to handle everyday demand while keeping their attention on the conversations that need a person.
DESIGNED FOR
E-commerce teams & Shopify merchants
The product approach
From the question
to a better experience.
Explore the core ideas that shape Tixolve.
One view across stores
A multi-installation approach for teams working across more than one storefront.
People in the loop
Clear escalation paths for questions that require human judgement or additional help.
Understand the conversation
Surface recurring questions and support demand to see where the customer experience can improve.
How the idea works
A clear path forward.
01
Connect store knowledge
02
Guide the conversation
03
Bring in your team
Let’s make it useful
Let’s talk
about Tixolve.
A product question. A difficult workflow. A new idea.
We’d like to hear what you are working on.
Explore the rest of our universe.
